Privacy Policy

Introduction

Welcome to Seascape Commerce (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://seascapecommerce.com (the “Site”).

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined below.

Who We Are

Company Name: Seascape Commerce

Website: https://seascapecommerce.com

Privacy Contact Email: inquiries@seascapecommerce.com

Location: California, United States

Note Regarding Physical Address: As an online business serving clients globally, we operate without a traditional physical office address. For any formal correspondence, please contact us via email at inquiries@seascapecommerce.com, and we will respond promptly.

Information We Collect

We collect only the minimum information necessary to connect with prospective clients and provide our services.

3.1 Information You Provide Directly
When you contact us through our Site, we collect:

Full Name

Email Address

Phone Number

Any additional information you voluntarily include in your message

We do not collect sensitive information such as government IDs, driver’s license numbers, financial account details, or payment information through our Site.

3.2 Information Collected Automatically
As you navigate our Site, we may automatically collect certain information through SEO analytics tools to help us understand how visitors interact with our Site and improve your experience. This may include:

IP address

Browser type and version

Operating system

Pages visited and time spent on pages

Referring website addresses

Date and time of access

Cookies and Tracking Technologies

We use SEO analytics tools that may employ cookies and similar tracking technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

How We Use Your Information

We use the information we collect for the following legitimate business interests:

To respond to your inquiries and provide you with the personalized feedback you request

To communicate with you about your interest in our services

To improve and optimize our Site and user experience

To analyze Site usage through SEO analytics

To protect the security and integrity of our Site

To comply with legal obligations

Legal Basis for Processing (For EU/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the specific context. Generally, we process your information based on:

Legitimate Interests: To respond to your inquiries, improve our Site, and protect our business operations

Consent: Where you have explicitly agreed to receive communications from us

Data Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information to third parties.

Service Providers

We share your information only with trusted service providers who assist us in operating our Site and conducting our business. Currently, our sole service provider is:

DreamHost – Our web hosting provider (Privacy Policy: https://www.dreamhost.com/legal/privacy-policy/)

All service providers are contractually obligated to keep your information confidential and secure, and they may only use your data to perform services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Retention

We retain your personal information for two (2) years from the date of our last interaction, unless:

You request earlier removal of your data (see Section 10)

A longer retention period is required or permitted by law

We need to retain data to resolve disputes or enforce our agreements

After the retention period expires, your information will be securely deleted or anonymized.

Data Security

We take the security of your personal information seriously. We implement and maintain robust security protocols and procedures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

Encryption of data in transit and at rest

Firewalls to protect our network

Strict access controls limiting data access to authorized personnel only

A zero-trust approach to security, verifying every access request

Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify affected individuals immediately upon discovery of the breach, in accordance with applicable laws.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information.
10.1 For All Users
You may request:

Access to the personal information we hold about you

Correction of inaccurate or incomplete information

Deletion of your personal information (subject to legal exceptions)

Withdrawal of consent where processing is based on consent

To exercise any of these rights, please contact us at inquiries@seascapecommerce.com. We will respond to your request within the timeframe required by applicable law.

10.2 For California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you

Right to Delete: You may request deletion of your personal information, subject to certain exceptions

Right to Correct: You may request correction of inaccurate personal information

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

Right to Limit Use of Sensitive Information: We do not collect sensitive personal information as defined by California law

Notice at Collection: At or before the point of collection, we inform you of the categories of personal information to be collected and the purposes for which it will be used.

10.3 For EU/UK Residents (GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the following rights:

Right to Access (Article 15 GDPR)

Right to Rectification (Article 16 GDPR)

Right to Erasure (“Right to be Forgotten”) (Article 17 GDPR)

Right to Restriction of Processing (Article 18 GDPR)

Right to Data Portability (Article 20 GDPR)

Right to Object (Article 21 GDPR)

Rights related to automated decision-making and profiling (Article 22 GDPR)

International Data Transfer

As a U.S.-based company serving clients worldwide, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.

When we transfer personal information from the European Economic Area or the United Kingdom to the United States, we rely on:

Standard Contractual Clauses approved by the European Commission

Adequacy decisions where applicable

By submitting your information to us, you acknowledge this transfer, storage, and processing.

Children’s Privacy

Our Site is intended for business-to-business and business-to-government interactions and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at inquiries@seascapecommerce.com, and we will take steps to delete such information.

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies solely to information collected by our Site. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes To Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

Update the “Last Updated” date at the top of this page

Post the revised Privacy Policy on this page

Notify you of any material changes via email (if we have your email address) or through a prominent notice on our Site

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Changes To Privacy Policy

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or related to this Privacy Policy shall be resolved exclusively by the state or federal courts located in California.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: inquiries@seascapecommerce.com

We are committed to addressing your concerns and will respond to all legitimate requests within a reasonable timeframe.

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